What's in the e-book Overview
- How to identify every real user type interacting with your business (not just customers)
- How to evaluate whether your homepage acknowledges multiple user intents
- How to check if users can understand:
- What you do in 5 seconds
- Whether you are relevant in 30 seconds
- How to assess journey clarity and navigation logic
- How to identify missing or weak trust signals at decision points
- How to spot conversion gaps that silently lose serious users
- How to uncover hidden friction points that drain confidence
This is a practical self-audit — not a design tutorial.
This Guide Has Been Written For
- Business owners whose websites look good but underperform
- Founders serving multiple user groups (buyers, investors, partners, stakeholders)
- Decision-makers frustrated by traffic without quality enquiries
- Teams planning a website revamp and wanting clarity before design
- Leaders who prefer structure and intent over cosmetic changes
If your website assumes everyone is here to buy, this guide is for you.